How do I schedule a consultation or get a quote?
You can schedule a consultation or request a free quote by filling out the contact form on our website or by calling us directly. We aim to respond within 24 hours.
How long will it take to get an estimate?
After your consultation or site visit, we typically provide an estimate within 1-3 business days, depending on the scope of the project.
How far in advance should I schedule a project?
We recommend scheduling your project as early as possible, especially during peak seasons. For most jobs, we can start within 1-2 weeks of your approval, but larger projects may require more lead time.
How long does a typical project take to complete?
The timeline depends on the type and size of the project. Small projects, such as repairs, may take a few hours to a day, while larger projects like roof replacements or deck installations can take several days to a week or more. We’ll provide a timeline in your project plan.
Can I make changes to the project after it has started?
Yes, you can request changes, but it may affect the timeline and cost. We’ll discuss any changes and provide an updated estimate before proceeding with additional work.
What if there are weather delays?
For outdoor projects, weather can impact the schedule. We closely monitor the weather and will reschedule if conditions are unsafe or could affect the quality of the work. We’ll keep you informed of any changes to the schedule.
Will someone supervise the project?
Yes, a dedicated project manager or site supervisor will be assigned to your project to ensure everything runs smoothly, stays on schedule, and meets our quality standards.
Do I need to be home during the project?
For many projects, you do not need to be home. However, for certain phases or when decisions need to be made, we may require your input. We’ll keep you informed and work around your schedule.
How will I be updated on the project’s progress?
We provide regular updates via phone, email, or text, depending on your preference. Your project manager will also be available to answer any questions you have throughout the process.
What happens if unexpected issues arise during the project?
If we encounter unforeseen problems, such as structural issues or material delays, we will communicate them to you immediately and discuss how to proceed. Any changes to the scope, timeline, or cost will be addressed promptly.
